At RespectHealth, we strive to provide our customers with a seamless and hassle-free shopping experience. Here is our shipping policy:
Shipping Methods and Rates:
We offer standard and express shipping to all locations within Australia. You can view the shipping cost for your order at checkout before finalizing your purchase.
Standard Shipping : $7.95
Exrpess Shipping $11.95
Shipping Times:
We aim to dispatch all orders within 1-5 business days of receiving payment. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. Delivery times vary depending on your location, but typically range between 2-7 business days.
Free Shipping:
We offer free express shipping on all orders over $99 within Australia. This offer is automatically applied at checkout and excludes any express shipping options. We offer free shipping for international orders over $250.
International Shipping:
We aim to dispatch all orders within 1-5 business days of receiving payment. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. Delivery times vary depending on your location, but typically range between 5-15 business days.
Delivery Issues:
If you have any issues with the delivery of your order, please contact us immediately at customersupport@respecthealth.com.au so we can assist you. We are not responsible for any delays or issues caused by the shipping carrier or customs.
Undeliverable Packages:
If your package is returned to us as undeliverable due to an incorrect address or failure to pick up the package from the post office, we will contact you to arrange for reshipment. However, you will be responsible for any additional shipping fees.
Returns:
If you need to return an item, please refer to our Returns Policy for instructions on how to do so.
We hope this shipping policy has provided you with all the necessary information about shipping with our online store. If you have any questions or concerns, please do not hesitate to contact us.
